Mission & Impact

Mission & Impact

At Hospitality House of Charlotte, every decision is guided by our vision of access to health for all & delivered through our mission to create community for patients connecting to vital medical care.

A lasting & positive impact

Of guests said staying at HHOC reduced their stress level
In lodging costs offset for patients & caregivers
Of guests said staying at HHOC had a positive impact on the patient's health
Of guests said they found comfort in talking with staff or other families experiencing similar situations
Families turned away from overnight lodging due to limited capacity
Average occupancy rate at Hospitality House for the year
Of guests stayed at HHOC for an unplanned hospitalization or treatment

"Such a blessing to me and our family - took such a burden off of our family."

House Guest

"[The location of the House] was literally a lifesaver, I believe, when my husband needed emergency care to stop bleeding. It also permitted us to get to the hospital for an early-morning admission time the day of his procedure."

House Guest

"It is a wonderful place to stay while you or your loved one is going through medical treatment."

House Guest

“I support HHOC because they provided a tremendous service to my family.”

House guest

“We would have been forced to stay in a hotel, which would have been very, very expensive. I don’t know how we could have done it.”

House guest

“We should support Hospitality House because it’s a lifesaver for families.”

House guest
Nights in the longest consecutive stay
Nights underwritten by our Guest Assistance Program (GAP)
Volunteer hours given to our guests

Statistics shown reflect our most recently completed fiscal year ending May 31.

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