Overnight Lodging

We want to make this process as simple as possible for guests, so if you have any questions don’t hesitate to contact us at (704) 376-0060.


  1. All guests must be referred by a hospital personnel where the patient is actively receiving treatment.  This may include a physician, nurse, social worker, or chaplain.  If the patient is not currently at the hospital but will be arriving for a scheduled treatment in the future, guests must contact their physician’s office who is scheduling the treatment to request a referral form.  Hospital staff and physician offices must complete a Hospitality House of Charlotte Referral Form and return it our office by fax at 704.376.0059 or by email at frontdesk@hhocharlotte.org.
  1. Once a referral is received, guests will be placed on a waiting list for the expected arrival date. It’s important to note that the receipt of a referral does not guarantee a room due to the high number of referrals we receive.
  1. On the day of your expected arrival, we will contact you after 12 p.m. and let you know if a room has become available.  Check-out for guests is at noon so we will contact you after this time since we know how many rooms have become available.
  1. If you are unable to get a room on your expected date, we have a Day Guest Program available at no charge. Click here for more information.

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